SEP-2000

Los Angeles City Hall L.A. Chapter ASSE American Society of Safety Engineers ASSELA LOS ANGELES CHAPTER

AMERICAN SOCIETY OF SAFETY ENGINEERS

The Los Angeles Chapter of the American Society of Safety Engineers has been Chartered since 1946 to serve the needs of the Safety Profession in the Los Angeles Area and to foster the Professional Development and Well-being of its Members. The American Society of Safety Engineers -- Protecting People, Property,and the Environment Since 1911.

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ASSELA LOS ANGELES CHAPTER AMERICAN SOCIETY OF SAFETY ENGINEERS The Los Angeles Chapter of the American Society of Safety Engineers has been Chartered since 1946 to serve the needs of the Safety Profession in the Los Angeles Area and to foster the Professional Development and Well-being of its Members. The American Society of Safety Engineers -- Protecting People, Property,and the Environment Since 1911.

Talk by Hector Escarcega

SPALW Conference November, 2004

Los Angeles ASSE SPALW Group

Safety For Latinos in the Workforce

Presents

Introductions

Reason for This Presentation Is Based on the Following Facts:

U.S has a Very Large Latino Workforce and Will Continue to Grow

This U.S. Latino Workforce Suffers a Very High Fatality Rate

The Results are: Uneccessary Loss of Human Life , Serious Losses to Organizations & Companies

Loss to U.S. Economy

Purpose: Is to:

Provide You With Information That Will Give You a Better Understanding of the Latino Workforce

Show You How Values, Traditions, and Culture in the Latino Workforce Can Have Influence on Safety & Productivity in the workplace.

Statistics on Latino Population in U.S.

Mor e than 38 million Hispanics living in US

This represents 13% of Nations Population

By 2050 Hispanics will compromise 25% or 96 million people

The U.S. is More Like a Mix Salad: Why do People Come to the U.S. ?

To Avoid Political Oppression & Economic Hardship. Make A Better Life.

Nearly Everyone Here in U.S. Can Trace Their Heritage to Another Land

Immigrants from Europe, Southeast Asia, Middle East, Central America & Mexico. Etc.

Latinos In The Workplace

Latinos Make up 11% of the US Workforce

Unfortunately, Latinos make up 14% of the Fatality Rate

Well over 30% of the workforce in Southern California is Latinos

So Where Do These Problems Come From?

· Language Barrier (English vs. Spanish) Illiteracy

· Lack of Understanding of Culture, Values Traditions by Employer

· Inappropriate and Poor Training for This Workforce by Employer

· Lack of Awareness Regarding This Issue

Where Do Latino’s Come From & Why?

Chile Bolivia

Nicaragua Ecuador

Argentina Puerto Rico

México Guatemala

El Salvador Cuba

Colombia

Venezuela

The U.S Census estimates that:

People from Mexico (Mexicans) make up 65% of the Latinos in US

Puerto Ricans 12%

Cuba 5%

Central America 6%

Here is one Major Difference Between Americans & Others.

American Born are More Individualistic. Gain Identity From Accomplishments
This Cultural Feature Sets Them Apart From 70% of the Rest of the World.

New Immigrants Tend to be Collective in Nature & Gain Their Identity From Group as a Whole.
This is a Key Element in How to Understand Cultural Diversity & How to Communicate & Motivate Different Ethnic Groups.

What is Important to Your Latino Workforce?

La Familia ( Family )
Respeto ( Respect )
Educacion ( Education)
Religion / Holidays

Why Do Latino’s Have Accidents?

Fear of reprimand
Fear of Deportation
Desperate to the point that they are willing to take big risks
They don’t know any better.

Maslow’s Hierarchy of Needs:

5-Self Actualization

4-Self Esteem/ Recognition

3-Socialization/ Sense of Belonging

2-Safety & Security

1-Physiological Needs

CASE STUDIES: How Would You Handle the Following Situations?

How Else do we Communicate ?

Words 7%
Voice 38%
Body Language 55%

Eyes, Face, Body Posture

Communication Tips for SupervisorsCcommm

Learn values, customs, traditions (family, holidays)
Get to know "one on one basis" (name,smile)
Offer positive feedback/ show how to
Create dialogue
Educate them on policies
Provide training in: orientation, safety, goals ( Illiteracy )
Offer ESL
Treat fairly
Let them know its okay to Communicate

Tips for Management’s Communication with Latino Workforce

Acknowledge,Appreciate and Celebrate Our Own Cultural Differences
Learn, Respect and Celebrate Other’s Cultural Differences
Ask Questions/ Listen Actively
Correctly Interpret Their Behavior
Share and Explain Your Concerns and Expectations
Find Common Ground/ OK to Agree to Disagree

In Conclusion:You Can Communicate with your Latino Workforce

By Understanding who they are as a Culture

Use Body Language to Communicate

Effective Communication and Training

-In Their Own Native Language

-Sensitive To Their Culture/ Who are Latinos?

-Hands On/ Kinesthetic Show and Tell

-Comfortable Learning Environment Conducive to Asking Questions

-Provided by Spanish Speaking Trainer

Closing Remarks Q&A

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